How do I confirm my fax was sent? My product is unable to receive faxes after I changed the number of rings to answer, V.
Will my fax still go through if I receive an error during transmittal? When I send a hand-written fax, the recipient can't read the fax content. How do I add a delay when I fax to an International number? How do I use an answering machine with my fax? How do I change the baud rate on my fax?
What are speed dial and group lists and how do I create them for my fax numbers? How do I restore my original fax settings? I can send a fax but can't receive one. How many pages can I store in the fax memory? Can I use digital voicemail with my fax? How do I print faxes stored in the fax memory when my product has an expended ink cartridge? The fax header gets cut off when I send a fax.
I cannot access the fax settings on my product's control panel. Image Quality or Appearance. Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan. Select the questions to view the answers How do I know when an ink cartridge needs to be replaced? The color ink cartridge is expended even though I print in black only. Why does this happen?
Which ink cartridges should I use with my product? How do I change the ink cartridges? How long should an ink cartridge remain in my product if it's not used often? I replaced an ink cartridge and my product shows that the same ink cartridge is expended.
How do I print using black ink only in Mac? Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty? Can the printer still print if an ink cartridge is expended or not installed? I brought my product with me to a different country and can't find ink for it. Memory Cards or External Devices. Select the questions to view the answers Which memory cards are compatible with my product?
Can I just pull the memory card out of my product when I'm finished printing? How do I read a memory card inserted in my product over a network connection? I'm having trouble connecting to the memory card reader in my product over a network connection.
I could access my memory card on my computer with a USB connection, but I can't access it since I installed the Network software. What happened? What is the largest supported memory card for my product? Can I read or write to my memory card when my product display indicates that one or more ink cartridges are expended? Paper or Media. Select the questions to view the answers I'm having paper feed problems. What kind of paper gives the best results for high quality printing? Does the type of paper I use really make a difference?
How do I know which paper or media type to select in my product's driver? How should I load envelopes? How do I copy legal-size documents on legal-size paper? Can I print on Vellum paper? What is the Thick Paper setting used for? Ink smears when I print envelopes. Can I use hole-punched paper with my product? Heavy coated or thick paper does not load correctly or loads skewed.
Print Quality or Appearance. Select the questions to view the answers The quality of my printed output is unacceptable. My printout has lines running through it.
My printout is blurry or smeared. My product is printing blank pages from Windows or my Mac. The printout has a slight slant. My printout has incorrect margins. My printout has incorrect or missing colors. The image look inverted, as if viewed in a mirror. My printout contains garbled characters when I print from Windows or my Mac. The printout is grainy. The product's Fix Red Eye setting does not fix the red eye in my photo. Can I print double-sided using my product?
Can I edit documents that I have scanned with Epson Scan? How do I reduce the appearance of red eyes in my photos? Web pages don't print the way they appear on my monitor.
How do I change the font size of text when I print from software in Windows? Select the questions to view the answers How do I scan a multi-page document into one PDF file on my computer? How do I use the control panel buttons to scan a photo to my memory card?
How do I decide which resolution to select when scanning from Epson Scan? My product detects only one of two photos placed on the scan bed when I use the copy function on the control panel. The quality of a scanned image with Epson Scan is poor. I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality? I am having trouble scanning over the network.
When I turn on my product, the scanner connection fails. Can I scan from my product's control panel to my computer over a network connection? How do I scan to email? I am unable to scan wirelessly on my Mac. When I scan using Epson Scan, the preview window is in landscape view. How can I change it to portrait view? What is the maximum number of pages that I can scan into one PDF file?
The orientation of some pages change from portrait to landscape when I scan multiple pages with Epson Scan and save them as a PDF.
Can I scan if an ink cartridge is expended in the product? How do I save my scans to a specific folder when using the Scan to PC button? How do I scan a photo without scanning the entire scanner glass?
Software or Setup. Select the questions to view the answers What information do I need to know before I install my product on my wireless network? I cancelled the software installation before it was complete. Can I select a print resolution by indicating a specific dpi dots per inch setting? How do I uninstall the product software? I'm having problems installing the software for a wireless network connection.
I'm having problems installing the software for a wired network connection. I'm having problems installing the software for a USB connection.
How do I change the default name? How do I use the duplexer with my product as a stand alone? How do I use the duplexer when I print from Windows? How do I use the duplexer when I print from my Mac? How do I set default print settings when I print from Windows or my Mac? I installed my product using a USB connection but now want to switch to wireless. I've installed my product software for a wireless connection, but I cannot print.
When I check my product's control panel, there is no IP assigned to my product it's 0. Can I set up my wireless network for my product from my product's control panel? I've tried to install my product software for a wireless connection, but cannot complete the installation. I installed my product software for a wireless connection, but I can't print the test page or print from another application. I upgraded my system software to OS X Now the duplexer option is no longer available in my product software.
Epson Print CD quits unexpectedly when printing from my Mac. The settings are grayed out in Epson Scan on my Mac. I'm setting up my product with a wireless Ad Hoc connection and cannot print. How do I disable the phone ringer on my product? How do I set up a wireless connection between my computer and projector without a wireless network? How do I install the latest scanner driver on my Mac?
Does my product support Epson Connect? How do I obtain the latest product software for Windows or my Mac? Can I use the Epson iPrint app with my Android device? I can't scan multiple document pages into a single PDF. How do I change the default settings for the Scan to PC feature?
Where can I find the IP address of my router? How do I add my product as an IP printer on my Mac? Does Epson make drivers for Linux? What are the port numbers for Epson network printers wired and wireless? I can't get Epson Status Monitor to work over my wireless network.
Wireless or Wired Connection. Select the questions to view the answers Can I set up my product for both a USB and network connection? Select the questions to view the answers What is the warranty on the optional Auto Duplexer part number C12C? What can I connect to the USB connector on the front of my product?
Quick Links. Table of Contents. Previous Page. Next Page. Made change in 4. Made change for reassembly in 4. Page 6 5. Made change in 5. Carriage Stopper jig Made change in 4. Product No. Printer Specifications Print Mode Color Table Print Mode Monochrome Table Scanning Range Table Table Button Functions Table The relations between the original placed face down and its copy are as follows.
Up to copies in total. Print Settings Date Prints the date information. Status Sheet can be printed. Refer to Figure After scanning, the scanned data is saved in the memory card. As for other menus, the Epson Scan installed in PC is activated and runs each function. JBIG 1. Figure Measure the See your documentation. Scanner Maintenance request The printer's ink pads are at the end of their service life.
Please contact Epson Table The paper cassette is not set correctly. Check for any objects in the cassette or Table Confirm the error message displayed on the LCD, and verify it in the following list for the corresponding troubleshooting remedy. Is the Carriage Shaft free from dirt, and adequately 1. Check if the Ink System is installed evenly 1.
Check if the spur gears of the APG Assy are correctly 1. Is the Main Board damaged? Is the Scanner Motor cable properly connected to CN49 1. Is the Star Wheel Roller Holder disengaged? Is the connector cable of the PE Sensor properly 1. Is the Cassette Unit correctly installed? Is the PW Sensor free from ink stain or paper dust?
Abnormal Noises Table Troubleshooting Abnormal Noise Problems Repeat it several Contamination of the Printhead surface Clean the Printhead surface using a cotton-tipped swab. Clean the Carriage Shaft surface with a soft dry cloth. The problem Ink cartridge failure Replace the Ink cartridges with new ones. See 4.
Troubleshooting Power Supply Problems Troubleshooting Memory Card-related problems Problem Check Point Remedy Is the data on the memory card damaged by static electricity Check if the card is readable with the computer. If not, format Troubles in Installing a Software The following table describes the troubleshooting related to the Network function of
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